The “dental experience” is an experience of high stress, hyper focus and ongoing change for all those involved including the employees, doctor and owners. Patients don't only want a good experience but now they expect a great experience from the minute they engage with the practice. If they don’t get it, it’s often times onto the next practice losing critical revenue for future growth.
Managers and leaders want great employees but sometimes don’t know how to invest into their people. Often times employees don't look at their jobs as career growth opportunities but something that will just get them paid. Most view dental jobs as a revolving door with expected high turnover and change. The truth is that this doesn’t have to be the case. Millions of people work in dental, and that number is growing every day, with very little investment into them as a person. This translates into a majority of employees working years little to no accountability, direction or mentoring which results in a depressed career outlook and constant change in jobs and high turnover for employers. Keep in mind, these are the same people that interact and communicate with millions of patients each year. This is unacceptable.
Cambeo’s mission is to change the experience of dental through measuring and raising the performance of an organization’s greatest assets, its employees (aka your human capital). We know that an amazing patient experience can’t happen without an amazing employee experience.
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